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GET IN TOUCH — 06 / CONTACT STUDIO

Tell us what you
need built.

Send us your requirements: branches, transaction volume, hardware, budget. Our architects deliver a scoped proposal within a week.

< 24H REPLY
ENCRYPTED TRANSIT
NO SALES FUNNEL
RESPONSE.SLA

INQUIRY RESPONSE

On business days

< 24 hours

ARCHITECTURE AUDIT

After discovery call

5-7 days

INCIDENT RESPONSE

For production clients

< 4 hours

QUARTERLY REVIEW

Active engagements only

Every 90 days
STUDIO MONITORING • ALL CHANNELS ONLINE
WORK WITH US

Let's build something that works.

Tell us about your operations: branches, volumes, current systems.

info@civorax.com

DIRECT STUDIO EMAIL

CivoraX Tech Pvt. Ltd.
Putali Line-12, Dharan,
Koshi Province, Nepal

Sunday — Friday
09:00 AM to 06:00 PM NPT

DIRECT CHANNELS

Prefer to reach us directly?

Four direct lines into the studio. Pick the channel that matches the urgency of your inquiry.

Email

info@civorax.com

Best for formal inquiries, RFPs, and detailed briefs. Replies within 24 hours on business days.

SEND EMAIL

WhatsApp

+977-9805309473

Quickest route. Our lead architects respond to operational emergencies and live build questions.

OPEN CHAT

Phone

+977-9805309473

Direct line to the Dharan studio. Best for calls and scheduled discussions.

CALL NOW

Studio Hours

Sun-Fri • 9AM-6PM NPT

Office is closed on Saturdays. Production clients have a 24/7 incident response channel.

CURRENTLY OPEN
ENGAGEMENT TIMELINE

After you send an inquiry.

A predictable four-step path from first contact to kickoff. Every step has a documented SLA and a named owner on our team.

01

Inquiry Triage

Your form submission is reviewed by a lead architect within 24 hours. We acknowledge receipt immediately and flag any urgent operational blockers.

02

Discovery Call

A 45-minute video or in-person call to understand your branch structure, transaction volumes, hardware inventory, and the specific failure modes you need solved.

03

Architecture Proposal

We deliver a written architecture document, fixed-scope deliverable list, timeline, and transparent cost breakdown. No vague estimates, no surprise change orders.

04

Kickoff & Onboarding

Once the proposal is signed, we schedule the kickoff workshop, provision your staging environment, and begin the engagement with named engineers and weekly status calls.